SLAs

Data is stored and replicated in vaults located in Interxion’s highly secure data centres in different geographies, with multiple layers of physical security, built-in network and power redundancy and state-of-the-art fire suppression. All data centre Information Security Management and Business Continuity Systems have been independently assessed and certified for ISO 27001 and BS25999.

SDS is available in three distinct packages, each one supported by industry-leading service levels:

Service LevelsBasicStandardAdvanced
Vault availability 99.80% 99.90% 99.99%
Agentless backup of file and print dataYesYesYes
Hot database backups YesYes
DS recovery tools (message level email backups) YesYes
Local storage (store latest version locally, speeding up restores) YesYes
Backup Lifecycle Management (BLM, used for long-term backup archives) YesYes
Data replicated to secondary data centre YesYes
Guarantee against data loss NoYes
 

Search Interxion: