Case Study

TIG - A Secure, Connected London Location For TIG's Cloud Platform

TIG supports medium-sized enterprises with their IT transformation, providing an end-to-end service that spans managed services and cloud and connectivity. “Our customers trust us to help them transition to the cloud in a smooth and secure manner. Working with Interxion’s secure, highly connected data centre helps cloud computing become a reality.” Des Lekerman, CEO

The Challenge

Developers and other tech companies already make considerable use of the cloud, but TIG’s customers tend to come from sectors like legal, finance, accountancy and insurance, where cloud adoption is not yet so widespread. Many firms in these sectors continue to run critical apps on their own premises, often because of concerns about the security, availability and physical location of their data. TIG needed a data centre provider that could offer robust physical security while meeting recognised international standards for information security and continuity management. It was also vital that the selected data centre was well connected and carrier-neutral, enabling TIG to host its own fully managed multi-site cloud platform.

Our customer’s trust us to help them transition to the cloud in a smooth and secure manner. Working with Interxion’s secure, highly connected data centre helps cloud computing become a reality.

Des Lekerman CEO, TIG

The Solution

“Colocating our primary cloud platform at Interxion London gives our customers peace of mind: many are based near the City and like to know their data is physically close by in a secure facility, which they can access 24/7 if needed” says Lekerman. To enhance resilience, TIG replicates its cloud platform at another data centre elsewhere in the UK. This enables the company to offer a 100% availability SLA, while allowing its customers to meet regulatory requirements or corporate policy on data residency.

Another key concern for many of TIG’s customers is how to integrate the cloud with their current IT environment. Working with a managed services provider like TIG makes the process as straightforward as possible. TIG’s cloud platform is VMware vCloud Powered® and can connect easily to most virtual environments, making it quick to integrate a customer’s on premises infrastructure with TIG’s cloud platform in order to create a hybrid cloud. A hybrid cloud lets a customer with high compute power requirements, such as a hedge fund, conveniently extend its processing capacity; or a customer that needs to store a large amount of historical information, such as a law firm, safely archive it.

Another typical use for a TIG hybrid cloud is to provide a backup or disaster recovery capability that’s more cost effective and faster to access than a hardware-based solution. If a customer needs to recover its data, it can rapidly restore it from the cloud or use the cloud version as a secondary site, and so minimise the interruption to its business.

In all these scenarios, network connectivity is key: “It is vital that our customers can access their clouds,” says Lekerman. Excellent connectivity is one of the main reasons TIG chose Interxion: “Interxion’s carrier-neutrality and central London location means there’s a wide choice of connectivity providers already present in the data centre, including many Tier 1 carriers. This makes it easy to provide our customers with the reliable, high-speed connections to our cloud platform that are vital to making efficient use of cloud services.” As well as being carrier neutral, Interxion is also cloud neutral. Lekerman identifies this as a significant advantage: “With a thoroughly neutral data centre operator like Interxion, there’s complete clarity about what they do and don’t do,” he says. “Being cloud neutral means they don’t compete with us. Quite the opposite, in fact — they actively support their customers in developing their business by creating communities of interest and putting like-minded companies in touch with each other.” Within just a few months of TIG starting to colocate with Interxion, the two companies had developed a strong working relationship. “Interxion is a very collaborative partner, and always willing to help us in any way they can. It’s been a consistently positive experience and we see lots of potential for the future,” concludes Lekerman.

About TIG

Customers rely on TIG to help them make the smartest technology investments and to provide support for their business infrastructure. TIG offers award-winning cloud services, unified communications and infrastructure solutions. Its breadth of professional services supported by their 24/7 managed services are what sets it apart, helping customers shape their IT strategy with peace of mind, and creating the strongest technology platform for their business.

 www.tig.co.uk

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