Gaming to drive huge revenue for UK technology industry



31% of survey respondents believe that by 2020, gaming will be contributing 16-30% of the overall revenue of the UK technology industry

LONDON, UK – 22 July 2014INTERXION HOLDING NV (NYSE: INXN), a leading European provider of cloud and carrier-neutral colocation data centre services, today announces research into the future of online gaming and the revenue opportunity it could contribute to the overall UK technology industry. Almost a third (31%) of UK gaming experts believe that the industry will deliver between 16-30% revenue to the wider UK technology ecosystem by 2020. Additionally, an optimistic 15% of gamers believe the gaming industry could constitute more than 50% of the already burgeoning tech space.

No longer a playground exclusively for kids, ‘filmification’ (cinematic games that look like films rather than traditional games) has brought mass appeal across a wider demographic. Gaming has become a more adult and sophisticated business. What’s more, the proliferation of mobile and tablet devices has enabled commuters to catch the gaming bug like never before – there are currently 20 million mobile gamers in the UK alone.1

But with this new found popularity comes increased expectation and demand. And in today’s always-on world, speed and connectivity are paramount. Without the right infrastructure in place to deliver a seamless, glitch-less service wherever the end-user may be, the industry won’t be able to take advantage of the potential revenue opportunity that gamers believe it could achieve.

The research found that:

  • Time is of the essence: 33% of online gamers are only willing to wait one minute for an online game to recover from a glitch, update or crash – regardless of the platform being used (PC, laptop, mobile, console or tablet).
  • Mobile equals impatient: Gamers using mobile devices to get their latest fix were the most impatient of all survey respondents - 15% stated they weren’t willing to wait at all for a game to reboot, and would turn off the game if it had issues. On the contrary, PC users were more accepting of game glitches and updates – 18% stated they would wait indefinitely for their game to come back online, indicating a stark difference in patience between mobile and PC users and the performance expectations associated with different platforms. 
  • Virtual reality set to make an impression: When asked which development would have the biggest impact on the future of gaming, 28% of respondents said virtual reality would be the development to watch, closely followed by speed requirements (27%) being demanded by players
  • Cloud is the future: UK gamers expect to see the cloud (e.g. all devices / games in sync across platforms) play a more prominent role in the future; two thirds of UK adults believe this will be a drastic area of change when it comes to the future of gaming innovation. Consoles and hard copy discs are expected to become obsolete for 41% of those interviewed, while 25% believe there will be a larger move towards a Netflix subscription-based model in terms of purchasing games.

Speed and connectivity move gaming to the next level

The world of gaming has transformed dramatically with incredible growth in online gaming. Nowadays, consumers can play online games on any device, with anyone in the world. What’s more, with the latest innovations, such as Oculus Rift and virtual reality, holding much promise for the future of the industry, the potential revenue opportunity for platform and gaming providers is there for the taking,” commented Julian Wheeler, Strategy & Marketing Director at Interxion.”

But the revenue opportunity won’t be realised without acknowledging the importance of a good user experience for today’s gamers. Looking at our research, it’s clearly speed and connectivity that will make or break this. From the initial download of a game to the very last battle, consumers expect to be able to seamlessly move from level to level without a hiccup. While skill or patience might prevent them from beating the big boss or notching up an impressive score, they dislike nothing more than being met with a buffering icon or frozen screen at a crucial moment. By harnessing the best infrastructure and data centre technologies, gaming providers can ensure they both meet consumer demand and provide an experience that will make gamers persist with that tough level rather than deleting a slow, unresponsive game in frustration.

– ENDS –

Notes to editors

Commissioned by Interxion, Opinion Matters surveyed 500 UK adults in April 2014 from the gaming, IT and digital media industries (250 UK gamers, 125 digital media professionals, 125 IT professionals.

About Interxion

Interxion (NYSE: INXN) is a leading provider of cloud and carrier-neutral colocation data centre services in Europe, serving a wide range of customers through 37 data centres in 11 European countries.  Interxion’s uniformly designed, energy-efficient data centres offer customers extensive security and uptime for their mission-critical applications. With more than 500 Connectivity providers and 20 European Internet exchanges, Interxion has created cloud, content, finance and connectivity hubs that foster growing customer communities of interest. For more information, please visit

Press Enquiries:

Sarah Alonze   
Hotwire PR
020 7608 4672

1 Research by eMarketer