Customer Service

As your colocation partner, we’ll collaborate with and advise you in your IT transformation – offering strategic insight to support change. We strive to understand your business so we can provide the solution that's right for you.


European Customer Service Centre

Our dedicated customer support team are online 24 hours a day, 365 days a year. 


Technical excellence

Our support team is made up of experienced professionals, fully trained in the latest ITILv3 standard.


Operational excellence

All our operations are accredited to the internationally recognised information security and business continuity standard, ISO27001.


Single point of contact

Wherever you invest with us, from Dublin to Düsseldorf, our ECSC is the single point of contact for your operations. 


Multilingual Support

We provide native language support for customers in Dutch, English, French, German and Spanish. 


Call us on +800 00 999 222 to find out more about Interxion Customer Service

Call us on +800 00 999 222

Call us on +800 00 999 222

They’re incredibly responsive, they care about what we’re trying to do and they’re interested in working collaboratively.

We work with Interxion across many European locations because they are responsive to our needs and provide outstanding support services.

Customer Portal

It can be challenging managing complex IT infrastructure. There may be times when you need to perform a simple task like replacing a drive, or your thriving online business requires you to scale capacity at short notice. 

Our Customer Portal allows you to order services or manage and audit elements of your infrastructure hosted in an Interxion Data Centre 24 hours a day, 365 days a year. 


Contact Management

Manage authorisation and access permissions for your personnel.  Keep an electronic trail of all cases and search and filter past cases and export for your records.


Delivery Coordination

Arrange for deliveries and removals, grant temporary access and manage permissions for your personnel.


Order Services Online

Get your business up and running quickly with paper-free orders for Cross Connects, Cloud Connect, or Hands & Eyes services.


Inventory Tracking

Track your Cross Connect inventory, order interconnections to a specific port and view the status of all pre-cabled ports.