Customer Service Technician (f/m/d)

Frankfurt, Germany

Operations, 29 August 2019

Your role

You will be actively handling optical and electrical installations within our Datacenters, providing technical support to our international customers, managing Cross-Connections, cablings, installations, documents and testing. You will act as the “hands and eyes” of our customers and provide them with on-site support. You will operate migration and maintenance activities, while providing constant feedback through our internal systems.

What you’ll need

  • Minimum of 1-2 years experience in a technical or electrical environment
  • Experience with electrical wiring, wiring networks and optical fiber installations; data center experience would be of advantage
  • Vocational qualification in a technical field or local equivalent education (CAP)
  • Good understanding of Microsoft office applications (e.g. Excel)
  • Good team-working skills, analytical, team player, accurate, flexible working manner, proactive, stress-resilient
  • Fluent in German and English


At Interxion, we’re small enough to adapt quickly to the rapidly changing digital landscape, but big enough to work with some of the world’s leading businesses. And we’re growing fast, so this is a great time to join us and make your mark on our future.

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Interxion in Germany

Our Frankfurt and Düsseldorf campuses are at the heart of the fast-growing German market. As Germany's best-networked city, Frankfurt is home to a wide range of network and service providers, making our campus here the world’s leading interconnection hub. Our Düsseldorf campus is on the strategically important Internet highway between Frankfurt and Amsterdam that serves the Rhine-Ruhr metropolitan region and hosts all the leading IP transit and Ethernet service providers. Join one of our teams in Germany and you'll be working closely with local and international colleagues to give our customers a consistently high-quality service.

What we can offer you

In a rapidly evolving business sector we see ourselves as courageous and passionate, working together as one team to understand and meet our customers’ needs. Join us and you’ll discover a supportive and open environment where you’ll be encouraged to be yourself. This means you’ll have the chance to work with people from different business areas, challenge the way we do things and put your ideas into action. We’ll also give you plenty of training and development opportunities so you can build a rewarding and successful career.