Lead ICT Support HQ NL & Belgium
Information Technology, 14 August 2019
You'll provide, support and maintain all EUC devices across our business, including staff PCs, laptops and mobile phones, as well as video conferencing and meeting room shields. This means you’ll be the first point of contact for all technical issues, providing 24x7 support and analysing, planning and ensuring any related work is carried out effectively, including installing and configuring local applications and devices. From activating and deactivating subscriptions to asset administration and managing incidents, you'll play a key role in keeping our systems running. You'll also be leading and maintaining a reliable helpdesk, from motivating and developing your team to managing suppliers.
What you'll need
- Excellent knowledge of ITIL service management and relevant tooling
- Extensive IT support experience in a demanding environment
- Strong leadership skills, with experience of building teams working at different locations
- Strong experience of Windows, Office, Windows Servers, IOS and VMWare
- Excellent communication skills in English, with the ability to influence people at all levels
- MBO+ ICT-related education
At Interxion, we’re small enough to adapt quickly to the rapidly changing digital landscape, but big enough to work with some of the world’s leading businesses. And we’re growing fast, so this is a great time to join us and make your mark on our future.
Information Technology at Interxion
Technology is at the heart of our business and our headquarters Information Technology (ICT) teams develop the infrastructure, design and build the networks and support the servers and applications that enable us to offer rich connectivity to our customers. With new data centres coming online all the time, it's a rapidly changing technical environment where we always have to be ready to innovate, drive change and take the lead on a variety of projects and tasks. Join one of our open, friendly teams and you'll discover an environment where the challenges are immense, the pace of change is incredible and the responsibilities are unique.
What we can offer you
In a rapidly evolving business sector we see ourselves as courageous and passionate, working together as one team to understand and meet our customers’ needs. Join us and you’ll discover a supportive and open environment where you’ll be encouraged to be yourself. This means you’ll have the chance to work with people from different business areas, challenge the way we do things and put your ideas into action. We’ll also give you plenty of training and development opportunities so you can build a rewarding and successful career.