Service Delivery Engineer

Posted 23 August 2019

Specialisations

Career Levels

  • Mid Career

Interxion in Denmark

Our Copenhagen campus is home to Denmark’s two largest internet exchanges, enabling us to reach all internet traffic across Scandinavia, northern Germany, Russia and the Baltic states. With the presence of so many international fibres in Copenhagen, Denmark is one of the world's best countries to set up and conduct business in, offering access to 80% of Europe's GDP within 30 milliseconds. Join one of our collaborative teams in Copenhagen and you'll enjoy the scope to develop your skills and achieve your full potential, while delivering the very best for our customers.

 

What we can offer you

In a rapidly evolving business sector we see ourselves as courageous and passionate, working together as one team to understand and meet our customers’ needs. Join us and you’ll discover a supportive and open environment where you’ll be encouraged to be yourself. This means you’ll have the chance to work with people from different business areas, challenge the way we do things and put your ideas into action. We’ll also give you plenty of training and development opportunities so you can build a rewarding and successful career.

 

Your role

As Service Delivery Engineer you are part of our 24/7 team that is strengthening the company’s focus on our more than 1200 customers. One of your key tasks will be to understand customers’ needs, act professional and timely. Among other things you are to:

  • Install, debug, replace and patch servers at customers’ request
  • Install fibre network
  • Monitor, report and handle collaboration with sub-contractors
  • Perform customers site tours in our data centres as well as odd work in and around our data centres
  • Comply to the agreements we have with our customers and ensure SLAs are respected at all times.
  • Support our continuous improvement culture and bring up suggestions to improve our quality, our efficiency or the way we work.

 

What you’ll need

You hold a certification as electrician or similar technical background with a broad understanding of the tasks to perform in a data centre. This means that you have a good technical knowledge about physical installations, fibre network, monitoring systems as well as installation and operation of servers. Moreover, you are used to work in an environment where quality and security is key, you adapt to systems easily, are able to get an overview and to understand complex settings.  

You have the right approach, morale and conscience towards customers and colleagues. You are outgoing, service minded, and it is part of your DNA to meet deadlines and deliver as agreed.  

 

Apply

At Interxion, we’re small enough to adapt quickly to the rapidly changing digital landscape, but big enough to work with some of the world’s leading businesses. And we’re growing fast, so this is a great time to join us and make your mark on our future.

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