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Remote hands services
Remote hands services enable customers to leverage Interxion operational staff to perform daily tasks within our data centres. They offer a cost-effective alternative to in-house staff or can supplement your existing teams. From standard troubleshooting to cabling and testing, Interxion offers a range of remote hands data centre services to keep your business running round the clock.
What are remote hands services?
Remote hands services offer round-the-clock troubleshooting and maintenance without the need for a full-time human presence on-site. Every business is vulnerable to technical faults, and they don’t always occur during business hours. This is where remote support can help.
Why is remote technical support essential for businesses?
Downtime is critical for any business, whether it prevents sales or hinders staff teams. With a remote support service, you can guarantee extra assurance, including:
More time and resources
Device monitoring
Faster reconnections
Power status verification
Remote technical support services at Interxion
24/7 technician access
Added benefit of a 24x7 operational staff
Cabling
Third-party installation, moving, securing, terminating, or swapping
Diagnostics and testing
Identify problems and prevent them from happening again
Hardware installation
Quick and simple installation
Inventory auditing
Visibility with equipment, material, and cabling inventories
Cross-connect troubleshooting
Identify problems with your cross-connects
Physical labour
Racking and stacking equipment, as well as moving and tidying boxes or hardware
More remote hands services available
Reach out to us for more details
Remote hands service options
Remote hands are available via different service pricing options dependent upon requested service.
Contact us to find out more.
Remote Hands Factsheet
To know more about Interxion Remote Hands, download our factsheet
Discover remote hands services from Interxion today
Remote hands are available via different service pricing options dependent upon requested service. Save money, reduce downtime and get more value from your resources. It all comes easily with remote hands services.
Interxion: A Digital Realty Company, is a leading provider of carrier- and cloud-neutral data centre services across EMEA. With more than 700 connectivity providers in 291 data centres across 13 European countries, Interxion provides communities of connectivity, cloud, and content hubs. As part of Digital Realty, customers now have access to 47 metros across six continents.