The financial services industry is revving up for a comeback, and Gartner has determined the key decision-maker that will make all the difference – the CIO.
While the strategic focus will be on mergers and acquisitions, the CIO will need to drive the right technology initiatives to ensure a total return to business growth.
Insights found in this 2021 Financial Services CEO survey include:
- “Financial services CEOs turned their focus from growth through competitive performance in 2018 to growth through mergers, acquisitions and new markets for 2021.
- Nine out of 10 CEOs in Financial Services plan to increase investments in digital capabilities that center on foundational technology for flexibility first and transformation, second.
- CEOs will look to CIOs to prioritize initiatives in the areas of digitalization, efficiency, cybersecurity, data and analytics.”
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Gartner, 2021 CEO Survey: Financial Services’ Goals to Emerge From the Crisis Faster and Stronger, Peter Delano, Juergen Weiss, 17 May 2021
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